Get Support

Have questions? Need support? Here's information on self-guided training, in-person training sessions, and who to contact if you have a question regarding Google Apps for Education at Simmons.

Guides, FAQs, and Online Tutorials
Answers to many questions about using Google Apps can be found in the guides and FAQs listed in the left menu bar. Once you're using Google Apps, you can access tutorials on almost any topic from within your email.

In-Person Training
We will also be offering in-person, drop-in training sessions on Tuesdays and Thursdays. Most of these sessions will cover Gmail and Google Calendar, though sessions on Thursday afternoons will cover additional Google Apps, such as Drive, Groups, Sites, and more.

These sessions are do not require any sort of reservation and you can come before or after you've been migrated, so feel free to come whenever is most convenient for you.

Migration Team
If you have specific questions or concerns about the Google Apps migration, please contact your department/college Technology Liaison or Roy Balcom: roy.balcom(at) If you would like to get in touch with another member of the migration team, check the Project Team page for the best way to contact them.

Service Desk
General questions about using Google Apps and other technology at Simmons should be directed to the Service Desk at: 617-521-2222 or