HelpDesk Reps

HelpDesk Reps

If you're a HelpDesk representative who fields questions from users about using Google Apps, here are some resources to help you out.

HelpDesk Resources

Learn to:

    • Quickly resolve common issues with Gmail and Google Calendar

    • Use Google's online resources to troubleshoot issues

Get tips on how to:

    • Set up your HelpDesk operations to support Google Apps

    • Train your support staff on troubleshooting Google Apps issues and submitting support tickets to Google