Google Apps Project Team @ Simmons

Project Manager
Roy Balcom is the Project Manager for the Google Apps @ Simmons project and the Technology Support Team Lead at Simmons. Roy is responsible for coordinating and scheduling the migration of faculty and staff over to Google Apps from our legacy email and calendaring system, as well as ensuring that the needs of faculty and staff are met during the migration process. 

If you have specific questions or concerns about the Google Apps migration project, Roy may be reached by email:

roy.balcom(at)simmons.edu

Google Apps Migration Technicians
Josh Thomson, Laura Vance, and Bob Randall are full-time contractors who 
serve as the Google Apps Migration Technicians who will assist you on the day you are migrated and the day after your migration. They will ensure all of your mail and contacts are successfully migrated over to Gmail, and will help you get set up and familiarized with Gmail and Google Calendar.

If you have questions about Gmail or Google Calendar immediately after your migration, Josh, Laura, and/or Bob can be reached at 617-521-2745 or by email:

joshua.thomson(at)simmons.edu | laura.vance(at)simmons.edu | robert.randall(at)simmons.edu

Training & Documentation Specialists
Randolph Pfaff and Alessandra Morgan are Training & Documentation Specialists who work in Simmons Technology and are responsible for creating Google Apps documentation and leading training sessions on Gmail, Google Calendar, Google Drive, Google Sites, and Google Groups. These training sessions are drop-in, so feel free to come whenever is most convenient for you. For a full list of training sessions, see the
training session calendar.

Randolph and Alessandra can be reached by email:

randolph.pfaff(at)simmons.edu | alessandra.morgan(at)simmons.edu

Technology Service Desk
General questions about using Google Apps, Google Chrome, or other technology at Simmons should be directed to the Service Desk: